Register a return
You have a 14-day cooling-off period. Register your return here and we'll send you a confirmation by email.
How returns work
- Log in with your email address Use the email address of your order. You get a code by email, no password needed.
- Open your order and choose ‘Request return’ Select the items you are sending back and choose a reason for each.
- You receive a confirmation by email It explains how to send the parcel back.
Log in to request your return
Log in with the email address of your order. You get a code by email, no password needed.
Log in and request a returnDon't see a ‘Request return’ button on your order? Please contact us.
Good to know
Return shipping costs are at your own expense.
Send your parcel to
LUSQ B.V. – ReturnsRijder 1B10
1507 DP Zaandam
The Netherlands
Only send your parcel once you have received the confirmation email.
Need help? 020 308 6288 · support@lusq.com